Privacy Policy

Privacy Policy – PokeTrading

Effective Date: 10/04/2025
Chamber of Commerce (KvK): 96967056
VAT ID: NL005240351B60
Contact: info@poketrading.nl

Your privacy is very important to us. This policy explains how we collect, use, and protect your personal data when you use our website or place an order.

1. Who We Are

PokeTrading is an online webshop specializing in trading cards and collectibles. We are registered in the Netherlands under the name PokeTrading.

2. What Data We Collect

We collect the following types of personal data when you place an order or contact us:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely via third-party providers)

  • IP address and browser information (via cookies)

3. How We Use Your Data

We use your data to:

  • Process and ship your order

  • Send order confirmations and updates

  • Respond to questions or support requests

  • Improve our services and website experience

  • Comply with legal obligations (such as tax records)

We do not sell or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We may use third-party providers to support our services, such as:

  • Payment processors (e.g. iDEAL, PayPal)

  • Shipping carriers (e.g. PostNL, DHL)

  • Web analytics tools (e.g. Google Analytics) These providers only receive the information necessary to perform their functions.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.

6. Data Retention

We keep your data as long as necessary to fulfill your order, meet legal obligations, or resolve disputes. For tax purposes, data may be retained for up to 7 years.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, please contact us at info@poketrading.nl.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.